How do I create a rental or lease agreement for my guests?

Smoobu does not include a built-in contract or electronic-signature feature, so a lease or rental contract cannot be created or signed inside Smoobu itself. You can still get agreements signed with a workaround: build the contract as an online form in a third-party form tool, then let Smoobu deliver a link to each guest automatically, with their booking details already filled in.

Before you start

You need all of these before you set up the workaround:

• An account with a form builder. Tally is a free form builder and our recommended option; Jotform is an alternative that works the same way. Smoobu has no partnership with either tool.
• Your agreement text, ready to paste into a form.
• Automated messages set up in Smoobu, so the form link goes out by itself for every booking. See .

The signed agreement lives in your form tool, not in Smoobu

The form tool does the contract work: it shows your agreement, collects the guest's entries and signature, and stores the completed document. Smoobu's part is delivery and pre-filling: your automated message carries the form link, and Smoobu placeholders in that link fill the guest's booking details into the form. Completed agreements are not visible anywhere in Smoobu. To check, download, or archive a signed agreement, open your form tool.

If what you actually need is your guests' personal details and ID before arrival rather than a signed contract, Smoobu's own online check-in collects those without any third-party tool. See .

Steps

1. Create an account with your form tool, for example Tally.
2. Build your contract form: paste in your agreement text, add a form field for each booking detail you want filled in for the guest (name, arrival and departure dates, number of adults, price), and the signature the guest provides. If the tool offers a contract template, you can adapt it instead of starting from an empty form.
3. Copy the form's share link.
4. In Smoobu, go to Experience > Communication and create the automated message that delivers the agreement, for example one that goes out right after the booking confirmation. walks through the template editor.
5. Add the form link to the message and put Smoobu placeholders into the link for the details the form should receive: [firstGuestName], [guestName], [arrivalDate], [departureDate], [adults], [price], and [guestPhone], plus [guestEmail] if your form asks for it. When the message is sent, Smoobu replaces each placeholder with the booking's real details, and those fields arrive pre-filled in the form.
6. Tick Send automatically?, choose when the message goes out, and click Save.

Check it worked

Enter a test booking with your own email address as the guest and wait for the message. The form link in the email opens your agreement with the test booking's details already filled in. Sign the test form, then open your form tool: the completed agreement is stored there, not in Smoobu.

Related articles

Still stuck?

If these steps didn't fix it, contact the Smoobu team: open the Help menu to open a ticket or book a call slot, or use the chat bubble in the bottom-right corner. To get the fastest answer, please include:

• Your Smoobu User ID (in the profile-icon menu, top right).
• The property name or ID, if it's about one property.
• The Booking ID, if it's about one booking (Bookings, then View more).
• The channel name, if it's about channel sync (Booking.com, Airbnb, Vrbo, and so on).
• A short step-by-step: what you did, what you expected, and what happened.
• Screenshots or a short screen recording of the problem.
• Your browser and operating system, if something looks wrong on screen.