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  1. Smoobu Customer Support and Help Center
  2. Run your day

Run your day

Smart Devices

  • How do I switch from a direct lock connection to Smart Devices?
  • What is Smoobu Smart Devices?
  • How do I connect Tedee to Smoobu?
  • How do I connect a smart lock to Smoobu?
  • How do I connect Masunt to Smoobu?
  • Which smart locks can I connect to Smoobu?
See all 10 articles

Guest guide

  • Set up your digital Guest Guide
  • Sell extras and services through the Guest Guide

Online check-in

  • Set up online check-in for your guests
  • The check-in form won't open or submit
  • You can't find your guest's check-in data

Guest messaging

  • Set up automated messages to your guests
  • How do I use AI suggested replies for guest messages?
  • Translate guest messages with AI
  • Your message won't send
  • Door codes aren't showing up in your messages
  • Guest messages aren't arriving in Smoobu
See all 12 articles

Calendar & bookings

  • Enter a direct booking or block dates yourself
  • Manage your guest contacts
  • Download or export your bookings list
  • Send a guest an offer or quotation
  • Edit, move, extend or shorten a booking
  • How do I cancel a booking?
See all 8 articles
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