Switch between your Smoobu accounts

If you manage more than one Smoobu account, you can link them and switch between them from the profile-icon menu, without logging out and back in each time. You add each extra account once, then switch freely after that. There is no plan requirement.

Account switching is available in the desktop web app and the mobile web app at login.smoobu.com that you access with your browser. The native Smoobu mobile app does not offer account switching yet. Use the mobile web app in your phone's browser if you need to switch on your phone.

Before you start

You need these before you link a second account:

• The login details (email and password) of the second account.
• Access to that account's email inbox. Smoobu sends a verification email to the account you are adding, and you confirm the link from there.

Steps

1. Open the profile-icon menu in the top-right corner.
2. Select Add Account (the menu entry labelled "Add Account / Switch Accounts").
3. In the Add New Account window, enter the email and password of the second account and click Save. You can also add it with Login with Facebook or Login with Apple instead.
4. Open the verification email sent to the account you are adding, and confirm the link.

After that, switch between your accounts anytime from the same profile-icon menu. You will not need to enter the password again.

Check it worked

Both accounts appear in your profile-icon menu. Selecting one switches you into it straight away, without logging in again.

Related articles

• change-account-email-or-details

Still stuck?

If these steps didn't fix it, contact the Smoobu team: open the Help menu to open a ticket or book a call slot, or use the chat bubble in the bottom-right corner. To get the fastest answer, please include:

• Your Smoobu User ID (in the profile-icon menu, top right).
• The property name or ID, if it's about one property.
• The Booking ID, if it's about one booking (Bookings, then View more).
• The channel name, if it's about channel sync (Booking.com, Airbnb, Vrbo, and so on).
• A short step-by-step: what you did, what you expected, and what happened.
• Screenshots or a short screen recording of the problem.
• Your browser and operating system, if something looks wrong on screen.