Smoobu has three subscription plans: Professional Pre-Paid, Professional Flex, and Teams Pro +. Professional Pre-Paid is Smoobu's most popular plan and the one most hosts choose; it starts at €35 per month for one property and gets cheaper with a yearly or two-year subscription. The price scales with the number of properties you manage, and there are no setup fees.
Professional Pre-Paid is the standard plan, and two alternatives cover special cases
- Professional Pre-Paid carries Smoobu's full feature set: the Channel Manager, the Booking Engine and Website Builder, guest communication, online check-in, the Guest Guide, the mobile apps, and full API access. There is no booking fee.
- Professional Flex offers the same features for a lower monthly price plus a small fee per booking.
- Teams Pro + is Professional Pre-Paid plus extras for larger teams.
Channel sync is not plan-gated: on every plan you can connect and sync over 100 channels, including Booking.com and Airbnb.
What Professional Pre-Paid costs
Professional Pre-Paid costs €35 per month for your first property when you pay monthly. Yearly billing gives you a 10% discount (€31.50 per month), and a two-year subscription a 20% discount (€28 per month). Each additional property costs €12 per month on the monthly plan, and the same yearly and two-year discounts apply to additional properties too.
Each additional team member with write access costs €15 per month, billed at that flat rate regardless of your billing cycle; it does not receive the yearly or two-year discount. A team member with read-only access is free.
Subscriptions are billed in euros, and prices are net: any applicable VAT is calculated and shown at checkout based on your country. If you own or manage more than 20 properties, contact the Smoobu team for a personalized quote.
Professional Flex swaps part of the fixed price for a booking fee
Professional Flex costs €29 per month for one property, plus a 0.9% fee on the bookings that come in through your connected channels and your Booking Engine. The feature set matches Professional Pre-Paid. Flex has no self-service checkout: contact the Smoobu team if you want to activate it.
Teams Pro + adds team features on top of Professional Pre-Paid
Teams Pro + costs €55 per month for the first property, or €49.50 per month with yearly billing. It includes everything in Professional Pre-Paid, plus two write-access accounts for your team, prioritized support, e-invoicing, and two months of free Dynamic Pricing (the last two subject to market availability). There is no booking fee on Teams Pro +.
Common questions
Is there a free version of Smoobu?
No. Smoobu has no free plan. Without an active subscription an account is deactivated and its core features are switched off. What you can do for free is test: every new account starts with a 14-day free trial of the full Professional Pre-Paid plan; see . For what happens to an account after a subscription ends, see and Why is my account blocked (and how do I unblock it)?.
Can I change my plan later?
Yes. You can switch plans or billing cycles at any time, and the change takes effect at your next renewal. See .
Can I get a discount by recommending Smoobu?
Yes. When another host signs up through your personal referral link and then subscribes, you receive a reward and they get a discount on their first subscription. See .
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Still stuck?
Billing, subscription, invoice, VAT, and cancellation questions go to Smoobu's Accounting team, which is separate from general Support. Email them at accounting@smoobu.com. To get the fastest answer, please include:
- Your Smoobu User ID (in the profile-icon menu, top right).
- The invoice number, if it's about a specific invoice.
- A short description of what you expected and what actually happened.
The reply target is 5 working days.
Comments
7 comments
What is the max of properties to be included in one smoobu subscription?
hi, How can I change the currency to GBP?
Hi Rafa
Thanks for reaching out to the team.
Please note this Resource/Help centre cannot provide 1-to-1 support in the comments section. In the future we recommend you to please open a ticket from your Smoobu session "Help" for quick assistance from the Smoobu team.
There is no specific max to the amount of properties added to your Smoobu account.
Kind regards
Caitriona from Smoobu
Hi Louise
Thanks for reaching out to the team.
Please note this Resource/Help centre cannot provide 1-to-1 support in the comments section. In the future we recommend you to please open a ticket from your Smoobu session "Help" for quick assistance from the Smoobu team.
As we are a German based company we must bill in Euros.
Kind regards
Caitriona from Smoobu
In a configuration of one main unit with 2 sub-units, do you count 2 or 3 bookable units?
Hello!
Can somebody contact us regarding subsription and application training for our team
Thank you
Best regards,
Anna
Key Real Estate
Hi Liubov,
We would be happy to contact you! I have created a ticket out of this comment in order to assist you with the connection. You may also schedule a time to speak with us here: https://calendly.com/smoobu-service
Kind regards,
Christian
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