How to Set Up Booking.com’s New Property Deal and Non-Refundable Rate Plan?

This guide explains how to set up both the New Property Deal and the Non-Refundable Rate Plan on Booking.com, including eligibility, step-by-step setup instructions, and how each option appears to guests.

1. New Property Deal

What It Is

The Booking.com New Property Deal is a promotional offer for new partners that gives them a temporary boost in visibility on Booking.com, typically in exchange for a reduced commission for a limited period after listing their property. Booking.com

Who Is Eligible

Your property can activate the New Property Deal if it meets both conditions:

• Fewer than 3 bookings
• Less than 90 days old

How It Works

The New Property Deal is a promotional tool designed to help new listings gain traction. It:

• Applies a discounted rate
• Adds a “New” label in search results
• Improves early visibility and booking potential

Benefits

1. Get Bookings Faster - Helps attract initial bookings more quickly, especially since travelers often filter by price.
2. Boost Visibility - The “New” badge and discounted price help your listing stand out in search results.
3. Build Review Momentum - More early bookings lead to faster review collection, improving trust and conversion rates.

How to Activate

1. Log in to your Booking.com Extranet
2. Go to Promotions → Choose New Promotion
3. Click “Add promotion” next to New Property Deal

2. Non-Refundable Rate Plan

What It Is

The Non-Refundable rate plan is a pricing option where guests receive a lower price but cannot cancel for a refund. It helps improve conversion and secure guaranteed revenue.

Step-by-Step 

1. Log in to your Booking.com Extranet and open your listing
2. Go to Rates & Availability → Rate Plans → Add new rate plan
3. Next to Non-refundable, click Add rate plan
4. Configure Rate Plan Settings - Set up the following options:
   • Whether meals are included
   • Any value-added services
   • Booking lead time requirements
   • Minimum Length of Stay
     • Under “Want to set a minimum length of stay for this rate plan?”, choose:
       • No → Manage minimum nights via calendar or “Follow Restrictions” (shares rules with another rate plan)
       • Yes → Set a fixed minimum stay (e.g., 3 nights)
5. Pricing Method - Under “How do you want to manage this rate plan?”, choose:
   • Based on one of my current rate plans (recommended)
     • Use Standard as the base rate - Apply a discount (e.g., 10%)
     • Set it up as a new rate plan - Manage pricing independently
6. Click Review → Activate Rate Plan

Syncing with Smoobu

1. Go to Smoobu → Booking Portals → Additional Settings → Booking.com
2. Assign a rate plan per property and save
   • If derived from Standard, select Standard Rate in dropdown
3. Go to the Pricing tab in Smoobu
   • Set prices and minimum nights
   • Optionally apply markup or percentage adjustments

How It Appears to Guests

During the booking process on Booking.com, guests will see:

• Standard Rate (labeled as Fully Refundable)
• Non-Refundable Rate (lower price, no cancellation option)