How do I use Airbnb Opportunities in Smoobu?

Airbnb studies travel trends and what guests in your area are looking for, then turns that into tailored recommendations for your listings. Smoobu shows those recommendations as Opportunities on your Airbnb card, and you apply them without leaving Smoobu.

Before you start

You need this in place first:

• Airbnb connected to Smoobu. See How do I connect Airbnb to Smoobu?. Opportunities arrive through the Airbnb connection.

What Airbnb suggests

Each opportunity carries a subject, a short description, and the listing or listings it applies to. The suggestions cover things like:

• Amenities, for example a crib, a laptop-friendly workspace, or heating.
• Discounts, for example a weekly, monthly, or early-bird discount.

Airbnb builds the list from what guests are currently searching for, and it changes as those trends change. Look in every few weeks rather than once.

Apply an opportunity

1. In Smoobu, open Channels and find your Airbnb card.
2. Click Edit (the pencil icon).
3. Scroll to the bottom of the page, to Opportunities.
4. Click Apply on the opportunity you want.
5. Click in the listings box and select the listing or listings it should apply to.
6. Enter the value the opportunity asks for, for example the size of the discount.
7. Click Save.

Repeat for each opportunity you want to take up.

Check it worked

Smoobu sends the change to Airbnb through your connection; there is no separate confirmation to give on Airbnb's side. Open your Airbnb listing and check the setting the opportunity changed, for example the weekly discount you just entered.

Common problems

No opportunities show for your listing

Opportunities are Airbnb's own data. Smoobu displays what Airbnb sends and does not generate recommendations of its own, so an empty list means Airbnb has nothing to suggest for that listing right now. Check again later.

You want a discount Airbnb has not suggested

You do not have to wait for an opportunity. Airbnb's weekly, monthly, early-bird, last-minute and mobile-only discounts are all set directly in Smoobu. See How do I manage my Airbnb listing with Smoobu - Settings, Discounts, Additional fees, Seasonal Rules, Lead time and more.

Related articles

• How do I connect Airbnb to Smoobu?
• How do I manage my Airbnb listing with Smoobu - Settings, Discounts, Additional fees, Seasonal Rules, Lead time and more
• After connecting, where do I change prices and settings: Smoobu or the channel?

Still stuck?

If these steps didn't fix it, contact the Smoobu team: open the Help menu to open a ticket or book a call slot, or use the chat bubble in the bottom-right corner. To get the fastest answer, please include:

• Your Smoobu User ID (in the profile-icon menu, top right).
• The property name or ID, if it's about one property.
• The Booking ID, if it's about one booking (Bookings, then View more).
• The channel name, if it's about channel sync (Booking.com, Airbnb, Vrbo, and so on).
• A short step-by-step: what you did, what you expected, and what happened.
• Screenshots or a short screen recording of the problem.
• Your browser and operating system, if something looks wrong on screen.