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How do I enable the Airbnb Top-rated Guest Discount?

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Airbnb's Top-rated Guest Discount gives a 15% discount to guests who have earned Airbnb's Top-rated Guest status, and you turn it on from your Airbnb promotions in Smoobu. It can raise your listing's visibility with Airbnb's most trusted guests, and you can switch it off again whenever you want.

Airbnb estimates that listings offering it see roughly 11% higher gross booking value, 14% more nights booked, and a 43% higher chance of bookings from Top-rated Guests. Those are Airbnb's own figures, updated in July 2026.

Before you start

You need these in place before you switch it on:

Steps

  1. Open Channels.
  2. Open your Airbnb card and open Additional Settings (Gear Icon).
  3. If you have more than one Airbnb listing, select the listing you want to edit.
  4. Open the Promotions tab.
  5. Under Top-rated Guest Discount, click Create.
  6. Check the promotion details. The discount is a fixed 15%, set by Airbnb.
  7. Confirm and save.

Check it worked

The Top-rated Guest Discount shows as active on the Promotions tab, and Smoobu syncs it to Airbnb. Eligible Top-rated Guests then see the 15% discount on your listing.

Keep your busiest dates at full price with blackout dates

You can exclude specific dates from the Top-rated Guest Discount. Airbnb calls them blackout dates: your peak summer weeks, long weekends and holidays, or any other high-demand dates you would rather keep at full price. A Top-rated Guest who books a blackout date pays your full rate; every other date still gets the 15% discount as normal.

  • You can exclude up to 30 dates per calendar year from the Top-rated Guest Discount. You can change upcoming excluded dates at any time; dates that have already passed still count towards the 30. The Mobile-only Discount has the same option with its own, separate allowance.
  • You pick the dates in Smoobu, where you manage the discount: on the Promotions tab, click Create next to Top-rated Guest Discount, click Exclude specific dates, select the dates in the calendar and save. Smoobu syncs them to Airbnb with the rest of your Airbnb promotions.

With blackout dates you can leave the discount switched on all year without giving it away on the weeks that sell out anyway.

Common questions

Can I turn it on for only some dates?

Not date by date, but you can exclude the dates you want to keep at full price. Set blackout dates for the discount (see above): up to 30 dates per calendar year, and those dates then sell at your full rate while the discount stays active on all the others.

Can I switch it off later?

Yes. Open the Promotions tab again at any time to edit or remove the promotion.

Does it stack with my other Airbnb discounts?

Yes. It combines with the Mobile-only Discount and other eligible Airbnb promotions. Because Airbnb applies discounts one after another rather than adding them up, the final guest price can be lower than any single discount suggests. See How do Airbnb discounts and promotions stack?.

Still stuck?

If these steps didn't fix it, contact the Smoobu team: open the Help menu to open a ticket or book a call slot, or use the chat bubble in the bottom-right corner. To get the fastest answer, please include:

  • Your Smoobu User ID (in the profile-icon menu, top right).
  • The property name or ID, if it's about one property.
  • The Booking ID, if it's about one booking (Bookings, then View more).
  • The channel name, if it's about channel sync (Booking.com, Airbnb, Vrbo, and so on).
  • A short step-by-step: what you did, what you expected, and what happened.
  • Screenshots or a short screen recording of the problem.
  • Your browser and operating system, if something looks wrong on screen.

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