How do I set up Booking.com's Non-refundable rate plan?

This guide explains how you can set up Booking.com’s Non-refundable rate plan.

Step-by-Step

1) Log in to your Booking.com Extranet and open your listing.

2) Go to Rates & Availability → Rate Plans → Add new rate plan

3) Next to Non-refundable, click Add rate plan.

4) Configure the rate plan settings, including whether meals are included, any value adds, how far in advance guests must book, etc.

• Under “Want to set a minimum length of stay for this rate plan?”, select either: 

  
  • No – to manage minimum nights via the Booking.com calendar or by using Follow restrictions so the Non-refundable rate shares minimum night requirements and other restrictions with another rate plan. For more information on Follow Restrictions, please see our guide here.
  
  • Yes – to enforce a fixed minimum stay for your non-refundable rate plan (for example, a minimum of 3 nights).

• Under “How do you want to manage this rate plan?”, choose how pricing is handled: 

  
  
  • Based on one of my current rate plans - We recommend this option if you use multiple rate plans. Select Standard as the base rate, and apply a discount for the Non-refundable rate (example 10%), or 
  
  • Set it up as a new rate plan - Allows you to manage prices independently for this rate.

7) Once you have filed in all the settings, click Review --> Activate Rate Plan

8) In Smoobu, go to Booking Portals → Additional Settings → Booking.com (link here).

9) Select a rate plan next to each property and save.

If your Non-refundable rate is derived from another rate plan (for example, Standard), select Standard Rate in the Room rate / rate plans dropdown.

10) Navigate to the Pricing tab in Smoobu and set your prices and minimum nights. You can also optionally apply a markup or percentage adjustment. 

The following guides can help: 
How do I set prices and minimum nights?
How do I set different prices for different booking portals?

How the Non-refundable rate appears to guests 

the booking process, guests will see both the Standard rate (labeled as Fully Refundable) and the Non-refundable rate.