How do I manage my Booking.com listing with Smoobu?

Booking.com splits the work differently from other channels: Smoobu sends your availability and your prices, while a good deal stays in the Booking.com Extranet. This page is the map. It walks the stages in the order most hosts need them and links the article that does each one, so you always know which of the two places to open.

1. Connect Booking.com to Smoobu

Link your property so bookings and availability flow between the two. See . If one Booking.com listing stands for several identical units, see .

2. Learn which side owns which setting

This is the stage that saves the most time on Booking.com. Smoobu writes your availability and pushes prices and minimum stay to one rate plan; fees, promotions and room status stay in the Extranet. See .

3. Set your prices and your rate plans

Your prices and minimum stay come from Smoobu's Pricing page and land on your Standard rate. See . To set a different price on Booking.com than on your other channels, see . To sell the same nights on stricter terms for less, see .

4. Run promotions

Genius, the New Property Deal and Booking.com's other offers are set up in the Extranet. See .

5. Decide how guests pay

Booking.com can collect payment from the guest on your behalf. See . For virtual card payments and the buffer they need, see Buffer days missing after a card or PayPal booking.

6. Keep your property page strong

Booking.com scores your page and tells you what is missing. See . Your facilities list feeds that score: see .

7. Handle messages and reviews

If your links are being stripped out of guest messages, approve them once. See . To reply to the reviews guests leave, see .

When something is not right

The Extranet's own warnings, such as "Connections to fix" or "Property is not bookable beyond" a date, are worked through in . If bookings or availability are not moving at all, start with .

Related articles

Still stuck?

If this didn't answer your question, the Smoobu team is happy to help. In Smoobu, open the Help menu to open a ticket or book a call slot, or use the chat bubble in the bottom-right corner for a quick question during business hours.