Discover how Payments by Booking.com streamlines your transaction management, reduces cancellations, and secures your revenue through a variety of trusted payment methods. Learn how to check your eligibility and complete your setup.
Payments by Booking.com is a secure service that handles the entire payment process on your behalf. Guests can pay for their booking using their preferred currency and trusted local or global payment options. We then transfer the payouts directly to you via bank transfer or virtual credit card, depending on your location and property type.
By activating this feature, you minimize manual financial tasks, automatically stay compliant with online payment regulations (such as data privacy and Strong Customer Authentication), and gain protection against chargebacks and fraud.
Key Benefits
Reach a Wider Market: Up to 25% of reservations through this service utilize alternative payment methods, capturing demand in areas where credit card usage is limited.
Reduce Cancellations and No-Shows: Travelers who prepay show stronger intent to stay. Partners experience up to 40% fewer cancellations and up to 80% fewer no-shows.
Guaranteed Payment Security: For prepaid reservations, payment is guaranteed. For non-prepaid bookings, guest credit cards are automatically validated, and invalid cards are handled via automated cancellation processes.
Eligibility Criteria
Before setting up the service, ensure your account configuration meets the following requirements:
Admin or Finance Access Rights: You must have administrative permissions to view financial settings. If the options are missing, contact your primary account administrator.
Property Location: Your accommodation must be located in a market where Payments by Booking.com is fully supported.
Updated Bank Details: Your stored billing and payment details must be accurate and up to date in the system to ensure smooth payout delivery.
Connectivity Management: If you manage your properties using an external channel management connectivity provider, you must configure this specific payment solution directly through your main web portal.
Step-by-Step Instructions
Setting up the payment service is simple. If you do not see these options in your dashboard menu, the feature is not yet available in your location.
Log in to your account dashboard.
From the main Menu, navigate to the Finance tab.
Click on Payments by Booking.com.
Click Sign up now and select your preferred payout method.
Click Save to complete your account registration.
Tips and Tricks
Lower Your Daily Workload: Let the system handle complex payment tasks like refunds and disputed chargebacks automatically so you can focus entirely on guest management.
Track Financial Performance: Use your built-in analytics dashboard to monitor your gross booking value and track your incoming payouts seamlessly.
Learn More via Video: Watch our quick video tutorial to see a visual walkthrough of how this service secures your transactions:
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