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How do I connect HomeToGo to Smoobu?

  • Updated

Linking HomeToGo takes one click and a confirmation on HomeToGo's own site; there are no IDs or passwords to copy. Once the connection is live, your HomeToGo bookings flow into Smoobu automatically and Smoobu keeps your HomeToGo availability up to date.

Before you start

You need all of these in place before you connect:

  • Your listings already exist on HomeToGo and are live. Smoobu links to existing listings; it does not create new ones.
  • A fully verified HomeToGo host account. Your listings stay invisible to Smoobu until both the verification is complete and the listings are live.
  • Prices in euros. HomeToGo listings work in euros only.
  • The Flex model on your HomeToGo listings. Choose the Flex model when you create the property on HomeToGo; it gives full Google Vacation Finder compatibility.
  • Your properties created in Smoobu, under Configuration > Properties.

HomeToGo is not open to hosts in France, Austria, or Australia, and HomeToGo's US platform cannot be connected to Smoobu.

One connection covers HomeToGo and Google Vacation Finder

Connecting through Smoobu distributes your listings on both HomeToGo and Google Vacation Finder (Google Vacation Rentals), with no extra setup. Listings that meet Google's requirements are distributed automatically, and there is no per-listing opt-out. For Smoobu hosts, Google Vacation Finder bookings are charged at 3% commission instead of HomeToGo's standard 15%. You first sign up to HomeToGo at the standard 15%, and the reduced 3% rate only becomes visible after your Smoobu connection is live, so it is normal to still see the standard commission on HomeToGo until you connect. Listings usually appear in Google search results within a few days, and Google controls the exact timing. You can also connect more than one HomeToGo account to a single Smoobu account.

Steps

  1. In Smoobu, open Channels in the left sidebar. Find the HomeToGo card (in the full channel list it's labelled Google Vacation Finder / HomeToGo) and click Connect.
  2. Click Connect account.
  3. You are redirected to HomeToGo. Confirm the connection there, then return to Smoobu.
  4. Match each Smoobu property to its HomeToGo listing in the list below the button. If your listings aren't showing yet, click Reload.
  5. Click Save.

Check it worked

  • The HomeToGo card on the Channels page shows a Connected badge.
  • Your existing HomeToGo bookings appear in your Smoobu Bookings list with HomeToGo as the channel, and as booking bars on your Calendar. HomeToGo is one of the few channels that imports the bookings you already have.
  • Block a date in your Smoobu calendar. Within a few minutes, the date shows as unavailable on your HomeToGo listing.

Common problems

My listings don't appear in the mapping list

HomeToGo recognises your account but shows an empty list until two things are both true on HomeToGo's side: your listings are live, and your host account is fully verified. Check both on HomeToGo first; retrying in Smoobu or clearing cookies won't help while either is missing. Once both are done, click Reload in Smoobu.

HomeToGo shows prices or a minimum stay I didn't set

Defaults fill any gap you leave. The gear icon on the connected HomeToGo card opens Additional settings, three HomeToGo-only tabs that apply to HomeToGo and no other channel:

  • Standard Fees and Charges sets a fallback price per night and a standard guest count, used wherever you haven't set a date-specific price.
  • Availability sets default minimum and maximum nights, the minimum lead time between booking and arrival, the allowed arrival days, check-in and check-out time ranges, and a toggle to exclude children under two from the guest count.
  • Discounts sets length-of-stay discounts, as a fixed amount or a percentage once a stay reaches a night threshold.

These fallbacks apply wherever you haven't set a date-specific value. Separately, when you set a minimum stay without a nightly price for the same period, or a price without a minimum stay, HomeToGo's own default season settings complete the missing half. To see your own values, set the price and the minimum stay together for every period you offer, and review the tabs behind the gear icon.

A guest inquiry on HomeToGo isn't in Smoobu

With HomeToGo's Booking inquiry mode, only confirmed bookings sync to Smoobu. Handle the inquiry on HomeToGo; the booking appears in Smoobu once it's confirmed.

Still stuck?

If these steps didn't fix it, contact the Smoobu team: open the Help menu to open a ticket or book a call slot, or use the chat bubble in the bottom-right corner. To get the fastest answer, please include:

  • Your Smoobu User ID (in the profile-icon menu, top right).
  • The property name or ID, if it's about one property.
  • The Booking ID, if it's about one booking (Bookings, then View more).
  • The channel name, if it's about channel sync (Booking.com, Airbnb, Vrbo, and so on).
  • A short step-by-step: what you did, what you expected, and what happened.
  • Screenshots or a short screen recording of the problem.
  • Your browser and operating system, if something looks wrong on screen.

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