How do I connect Ferienhausmiete.de to Smoobu?

Ferienhausmiete.de connects to Smoobu with a single click: you start the connection in Smoobu, and Smoobu informs Ferienhausmiete.de and arranges everything else. The synchronization becomes active within 24 hours. Once it is live, bookings from Ferienhausmiete.de arrive in Smoobu automatically and Smoobu keeps your calendar in sync with the channel.

Before you start

You need both of these before you connect:

• Your advertising on Ferienhausmiete.de is set up. The connection links your existing Ferienhausmiete.de listing to Smoobu.
• Your properties created in Smoobu, under Configuration > Properties.

Choose how guests book on Ferienhausmiete.de

There are two ways to advertise on Ferienhausmiete.de: guests send a booking request, or they book directly with the 24-hour instant-booking option. Both work with Smoobu. When your prices are maintained in Smoobu, Smoobu recommends the 24-hour instant-booking option: Ferienhausmiete.de then takes your prices from Smoobu and sends bookings to Smoobu as soon as guests book.

Steps

1. In Smoobu, open Channels in the left sidebar and search for Ferienhausmiete.de in the channel list.
2. Open the Ferienhausmiete.de card. It describes the connection; there are no access details or IDs to enter for this channel.
3. Click the Connect button. Smoobu informs Ferienhausmiete.de and arranges everything else for you.
4. Allow up to 24 hours. The synchronization becomes active within 24 hours of connecting.
5. Enter bookings that existed before the connection into Smoobu manually. There is no initial import for Ferienhausmiete.de: bookings made after the connection is active arrive automatically.
6. Push your prices once: go to Pricing > Settings > Percentage adjustment and click Overwrite Prices, so your Smoobu prices reach Ferienhausmiete.de.

Check it worked

• Within 24 hours of connecting, bookings made on Ferienhausmiete.de appear in your Smoobu Bookings list and as booking bars on the Calendar row of the connected property.
• Block a date in your Smoobu calendar and confirm it becomes unavailable on Ferienhausmiete.de.
• To confirm your prices arrived, check your listing on Ferienhausmiete.de directly.

Common problems

I can't see my minimum length of stay anywhere in Smoobu

The minimum length of stay is pushed to Ferienhausmiete.de correctly, but Smoobu has no page that shows the synced value back to you. To confirm the setting arrived, check your listing on Ferienhausmiete.de directly.

My prices haven't appeared on Ferienhausmiete.de

Prices don't reach Ferienhausmiete.de on their own after connecting. Run the one-time push under Pricing > Settings > Percentage adjustment > Overwrite Prices. Also allow up to 24 hours after connecting, because the synchronization only becomes active within that window.

Bookings from before the connection are missing in Smoobu

There is no initial import for Ferienhausmiete.de. Bookings that already existed when you connected must be entered in Smoobu manually. Bookings made after the connection is active arrive automatically.

Related articles

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Still stuck?

If these steps didn't fix it, contact the Smoobu team: open the Help menu to open a ticket or book a call slot, or use the chat bubble in the bottom-right corner. To get the fastest answer, please include:

• Your Smoobu User ID (in the profile-icon menu, top right).
• The property name or ID, if it's about one property.
• The Booking ID, if it's about one booking (Bookings, then View more).
• The channel name, if it's about channel sync (Booking.com, Airbnb, Vrbo, and so on).
• A short step-by-step: what you did, what you expected, and what happened.
• Screenshots or a short screen recording of the problem.
• Your browser and operating system, if something looks wrong on screen.